Payment and Shipping
Payment and Shipping
The following conditions apply:
The goods are delivered worldwide.
shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €0.00 per order.
Deliveries abroad :
We calculate the shipping costs abroad based on the order value (gross goods value):
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content will be made available to you via a link sent to you by email.
This email with access data for providing the digital content will be sent within 24 hours of conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content is made available to you in your customer account.
The goods will be made available within 24 hours of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You will also be informed about the availability by email.
delivery times
For goods designed individually according to customer requirements, the correction template is created within 1-2 days after conclusion of the contract, the design work is carried out and the goods are delivered within 1-2 days after approval of the proof copy (if advance payment has been agreed, after the time of your payment instruction), unless otherwise stated in the respective offer.
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 3 days, and for international deliveries within 5 - 7 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be sent in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Accepted payment options
- Prepayment by bank transfer
If you have any questions, you can find our contact details in the imprint.