Payment & Shipping
Shipping Policy
Digital products – no physical shipping
The items offered on ZwergeZauber.de are digital products for download.
Therefore, no shipping via postal or parcel services takes place.
There are no shipping costs for digital products.
Provision of the download
After successful completion of the order and payment, the purchased digital content will be made available for download.
Depending on the order process, you will receive the download:
- directly after completion of the order via the order confirmation page and/or
- via a download link sent by email to the email address provided during the order.
Please ensure that you provide your correct email address when placing your order.
Delivery time
Digital products are generally available for download immediately after successful payment.
In individual cases, there may be a short delay in availability due to payment processing or technical delays.
No shipping of physical goods
No printed product or other physical item will be shipped.
Unless otherwise stated in the respective product description, the files are intended for you to download and print yourself.
Download problems
If you have not received a download link after a successful order, please first check your spam or junk email folder.
If the download is still unavailable or technical problems occur, please contact us via the contact options provided on ZwergeZauber.de.
We are happy to assist you with any issues regarding the provision of your purchased files.
Scope
These shipping conditions apply to all digital download products purchased via ZwergeZauber.de.